Terms and conditions

Online store rules
Buyer – an individual or legal entity intending to purchase goods on the website of the online store.
Registered Buyer – a Buyer who has provided the Seller with individual information about himself (last name, first name, patronymic, e-mail address, telephone number), which can be used to place an Order many times. This information is provided when placing an Order.
Seller – an organization that sells goods through the online store located at https://neoprotec.com.ua
Online store – an Internet site where any Buyer can familiarize himself with the presented Products, their descriptions and prices for the Products, select a specific Product, the method of payment and delivery of the Products, place an Order.
Product – an object of purchase and sale presented for sale in the online store by placing it in the appropriate section of the online store.
Order – a completed Buyer’s request for the purchase and delivery to the specified address of the Products selected in the online store.
These conditions of sale of goods in the online store (hereinafter referred to as the “Terms”) determine the procedure for the purchase of goods through the online store by individuals or legal entities, hereinafter referred to as the “Buyer”; when jointly mentioned, the Seller and the Buyer are also referred to as “Parties”, and each separately – “Party”.
Each Party guarantees to the other Party that it has the necessary legal and legal capacity, as well as all the rights and powers necessary and sufficient for the conclusion and execution of the contract of sale.
By ordering Products through the online store, the Buyer agrees to these Terms.
The Seller reserves the right to make changes to these Terms, in connection with which the Buyer undertakes to regularly monitor changes in the Terms posted on the website of the online store.
The Buyer agrees to these Terms by placing an appropriate mark when placing an Order.
When placing an Order, the Buyer confirms that he is familiar with the rules for selling the Goods through the Internet store and provides the Seller with the information necessary to place the Order.
The Seller prepares and ships the ordered Goods after receiving payment.
If the Buyer has any questions regarding the properties and characteristics of the Goods, before placing the Order, the Buyer must contact the Seller using the Seller’s contact information published on the website of the online store.
Prices in the online store are indicated for one unit of goods.
Payment for the Goods by the Buyer is made in the currency in which the price of the Goods was indicated on the website of the online store at the time of ordering.
The payer must be the Buyer himself. Payment from third parties is not accepted. Payment is allowed only in one of the ways offered on the website of the online store when placing an order. No other payment methods are available.
The sales contract is considered concluded from the moment the Buyer pays for the ordered Goods.
The Seller will make every effort to comply with the delivery date and time specified in the relevant Order, however, delays in delivery are allowed due to unforeseen circumstances that occurred through no fault of the Seller.
In order to avoid cases of fraud when delivering a prepaid Order, the buyer must present an identity document.
The exchange and return of the Goods is carried out in accordance with the current legislation and the rules for the exchange and return established by the vendors.
The possibility of exchange or return of goods is agreed by the phone number published on the website of the online store.
The Seller is not responsible for damage caused to the Buyer as a result of improper use of the Goods purchased in the online store.
The Seller is not responsible for the Buyer’s losses incurred as a result of:
incorrect indication of personal data,
illegal actions of third parties.
The buyer is solely responsible for the accuracy of the information specified by him when registering an order in the online store.
The Parties are exempt from liability for full or partial failure to fulfill their obligations if such failure was a consequence of force majeure circumstances that arose after the entry into force of the Terms, as a result of extraordinary events that the Parties could not foresee and prevent by reasonable measures.
In other cases, not provided for in clauses of the Conditions, non-fulfillment or improper fulfillment of their obligations, the Parties are liable in accordance with applicable law.

In accordance with the Law of Ukraine “On the protection of personal data” dated 01.06.2010 No. 2297-VI, when placing an order in the online store, the Buyer gives the Seller consent without any reservations to the processing of personal data and confirms that he is notified of the rights established by the Law Of Ukraine “On the protection of personal data”, the purpose of data processing, the possibility of changing the purpose of processing the Buyer’s personal data, access to personal data of third parties, granting the owner of personal data partial or full right to process personal data by other subjects of relations related to personal data, and the possibility of disseminating personal data, to which the Buyer has given consent.
When registering an order in the online store, the Buyer provides the following information about himself: surname, name, e-mail address, telephone number. The list of data required for placing an Order may be changed by the Seller unilaterally.
The Seller uses the information received from the Buyer:
to register the Buyer in the online store;
to fulfill their obligations to the Buyer;
to evaluate and analyze the work of the online store.
The seller has the right to use cookies technology. Cookies are service information sent by the web server to the user’s computer to be stored in the browser. This information is used to store user-specific data used by the web server for the correct operation of the online store. Cookies do not contain confidential information and are not transferred to third parties.
The Buyer provides the Seller with consent to send notifications about confirmation, payment, execution and cancellation of the order, as well as messages of an advertising and information nature in any way.
The seller receives information about the IP address of the visitor to the online store. This information is not used to identify the visitor.
The Seller is not responsible for the information provided by the Buyer on the Site in a public form, for example, in the form of reviews of goods.
The provisions of the current legislation apply to the relationship between the Buyer and the Seller.
The Buyer guarantees that all the terms of these Terms are clear to him, and he accepts them in full.
In the event of positive feedback or claims from the Buyer, he must contact the Seller at the email address indicated on the website of the online store.
The parties will try to resolve all arising disputes through negotiations. If it is impossible not to reach an agreement, the dispute will be referred to the court in accordance with applicable law.
The invalidity or failure of one of the Parties to comply with any provision of these Terms does not entail the invalidity of the remaining provisions of the Terms.
If the Buyer does not agree with at least one of the provisions of these Terms, he does not have the right to use the online store.