Refund Policy

Return and exchange conditions
The company carries out the return and exchange of this product in accordance with the requirements of the law.

Return terms
Returns are possible within 14 days after receipt (for goods of proper quality).

Return delivery of goods is carried out by agreement.

In accordance with the Law of Ukraine “On Protection of Consumer Rights”, you have the right to refuse goods of good quality at any time before receiving them, at the time of delivery of the goods by courier, and also after receiving – within 14 (fourteen) calendar days, not counting the day of purchase. Terms of exchange / return of goods The buyer has the right to exchange / return goods within 14 (fourteen calendar) days, excluding the day of purchase, if it was NOT USED, its presentation, consumer properties, seals, labels, as well as the settlement document issued to the consumer together with the sold product. The consumer has the right to exchange / return the goods if the purchased goods turned out to be BRAKOVAN. The returned (exchanged) product must be delivered to the store at the address Kiev, Svyatoshinskaya str. 20. or sent by the transport company to an authorized representative of the store. After that, the client will be refunded his money minus the cost of shipping the goods.

In addition, the Buyer has the right to cancel an already paid order, in which case he must notify the Seller of the cancellation of the order by phone, e-mail or in another way. After that, within 1 business day, the transaction amount for the order will be credited to the Buyer’s card.